WHAT DO OUR EXPERTS DO?

We can advise, teach and train people in a business to manage and turn around their approach to credit control and improve the systems and processes that underpin it. We can train alongside a staff member to learn your systems or use our in-house credit control system.

Alternatively, we can help as an outsource. Our friendly, experienced Credit Controllers can act as part of your team, perhaps under a ‘white label’ arrangement so that they appear to be a seamless part of a business. That means the clients and customers of a business will never know that you have outsourced to us. Our Credit Controllers work for you on a flexible basis*, depending on the number of clients you have.

We help clients with as few as 20 accounts and larger businesses with thousands of customers. Let us take some of the weight off your shoulders. We understand that not all businesses can afford to have a full-time credit controller or a team, and that is where we can help, to bridge that gap until you hire someone full-time, or you can expand your contract with us to ensure you can be free to run your business.

Part of our process is to check whether a business is making errors that undermine credit control and to help fix them. For example, businesses sometimes issue invoices erroneously or which contain errors. That can result in clients and customers being lost unnecessarily.

We use a traffic light system, which ensures that our clients are always in control, as you tell us how friendly or firm you wish us to be, within the limits that we, as the professionals, know to be reasonable and effective.

*Subject to contract